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Privacy Policy

Effective Date: [10/12/2024]

At Lawfiq, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and legal services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Personal Information: Name, email address, phone number, mailing address, and other details required for legal services.
  • Legal Documents: Any documents uploaded to our platform, such as marriage certificates, contracts, or other sensitive legal information.
  • Payment Information: Credit card details or bank account information for processing payments.
  • Technical Information: IP address, browser type, operating system, and usage data to improve website functionality and user experience.

2. How We Use Your Information

We use your personal information to:

  • Provide legal services tailored to your needs, including family and business law.
  • Manage your case through our online client management system, including tracking progress and managing documents.
  • Respond to inquiries and provide customer support.
  • Process payments and generate invoices.
  • Improve our platform’s functionality and enhance user experience.

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • With Legal Advisors and Partners: To ensure effective legal services, we may share your case details with our legal team or external consultants involved in your case.
  • For Legal Compliance: We may disclose your information if required by law or in response to a legal request, court order, or government investigation.
  • With Service Providers: We may share information with third-party vendors that assist us in operating our website, conducting business, or providing legal services. These providers must comply with strict data protection standards.

4. Data Security

We are committed to safeguarding your personal information and implement strict security measures, including:

  • Encryption: We use advanced encryption techniques to protect your sensitive information during transmission and storage.
  • Compliance: Our platform complies with international data security standards, such as ISO 27001 and GDPR.
  • Access Control: Only authorized personnel have access to sensitive data, and they are required to adhere to strict confidentiality agreements.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If any of your information is inaccurate or incomplete, you have the right to request corrections.
  • Deletion: You may request the deletion of your personal information, except where we are required by law to retain it.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@lawfiq.co.uk.

6. Cookies

We use cookies to enhance your browsing experience and gather information about website usage. Cookies are small data files stored on your device that allow us to recognize your preferences and improve site performance.

You can adjust your browser settings to refuse cookies, but this may limit your access to certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: